Entries with Author: Scott Curry

The Unemployment Services Trust has added a new eBook to its library, aimed at helping nonprofit organizations to more effectively find, develop and retain the right kind of talent.

SANTA BARBARA, Calif. (September 28, 2017) – The Unemployment Services Trust (UST) reveals some of the most common courses of action to take in order to help sustain employee talent that’s a best-fit for organizational values, culture and mission.  This short eBook provides ideal tactics nonprofits can utilize when approaching reoccurring struggles with recruiting and retaining personnel.

As a nonprofit organization, having the right team is critical to your mission. Without the guidance of strong and steady leadership or the driving force of sufficient organizational support, nonprofits are left vulnerable to financial, strategic and geopolitical uncertainties.

The eBook, “Nonprofit Talent Sustainability Strategies: 5 Ways to Combat Hiring & Succession Planning Obstacles,” reveals that “77% of nonprofit organizations across the country have no leadership transition or a succession plan.” Such lack of preparation can lead to staff burnout, unfinished projects, lost deadlines, and unrealized mission goals.

“The competition for talent is at an all-time high, making it essential that your organization understands how to leverage the benefits you have to offer,” explains Donna Groh, Executive Director. “This eBook provides the insight organizations need to best prepare for inevitable staffing departures while persuading stellar job candidates to come onboard—helping them save valuable time and money.”

Utilizing recent survey data and nonprofit employment trends, UST is able to provide nonprofits with the top five ways to combat hiring and succession planning obstacles.

The eBook, now available for free download, also highlights:

  • Competitive benefit ideas
  • New statistics from the sector
  • Trending recruitment tactics
  • Key ways to engage new staff

You can download your complimentary copy today at: http://www2.chooseust.org/2017/eBook

Unexpected resignations can present big challenges for any business but especially for nonprofits with an already limited sta ff. Image the shock slowly turning into disappointment, anger and dread. Abrupt departures can be an emotional blow to the psyche, especially if it is someone who has positively contributed to the company. Now what?

Once you’ve processed the emotional aspects of losing a star employee, you’re then faced with the challenge of making sure things run smoothly through the transition. The following steps can help you effectively manage your staff during an unexpected staff departure:

  1. Accept and reflect – Don’t take it personally, oftentimes employees resign for growth opportunities and if their reasons are related to your management style, they usually won’t say so. How you act now is pivotal in maintaining a good standing with them and sparing the company from any backlash once the employee is officially gone.
  2. Show your support – A good manager will support and wish its employee well. Don’t hesitate to offer a recommendation if the employee deserves it.
  3. Confer with your Human Resources department – It’s important to understand company procedure as related to resignations so you are prepared on how to handle any specific questions that may arise.
  4. Explore the merits of a counter-offer – You should be selective about who to give a counter-offer to and who to let go. Whether or not to make a counter offer comes down to how critical this person is to you and how much of a disruption their absence will cause.
  5. Develop a transition plan – Deciding how to divvy up responsibilities while you are short-handed can be difficult. Start by determining which tasks just can’t go unattended and if any can be put on hold. Discuss those priorities with your staff to divide among existing employees and ascertain if additional interim help will be required.
  6. Communicate – You can’t control how others will react to the news, but you can control how it gets communicated. Be positive and show respect by acknowledging the work the departing employee has done. Being honest about the impact on the team and offering a temporary plan of action will go a long way in easing the minds of your remaining staff.
  7. Transfer knowledge – Once you have figured out who will take on what, it’s a good idea to arrange time for training during the notice period before the departing employee leaves. Capturing unique knowledge the employee has developed over the years isn’t always as easy to capture but having an extensive shadowing mechanism can help in obtaining that information.
  8. Review the current job description and revise if necessary – Transitions are a good time to review a job description. You want to ensure company needs are being met and possibly add new responsibilities. Asking employees for input on what skills, experience and qualities they would like to find in the new hire can help ensure any gaps are covered.
  9. Post the job opening ASAP – Coordinate with HR to formally post a job listing in an effort to show your staff this transition period is temporary.
  10. Throw a Going Away Party – This small gesture should never be overlooked. It’s important to gather your team and say “thanks” to the person leaving. Failure to acknowledge an employee’s departure and his or her contributions sends a bad message to the rest of your team.

When an employee resigns it creates uncertainty which creates stress. While losing some of your best people is inevitable, it doesn’t have to wreak havoc on the entire infrastructure. Managers set the tone for what happens next and with clear communication and mindful delegation; you can ensure an unexpected departure doesn’t turn your business structure upside down.

According to Ragan’s HR Communication News there are five questions that every employee wants—and needs—to have answered to be feel confident and successful in their position within your nonprofit organization.

For you, answering these questions is critical to creating an invested workforce that sparks the creativity and drive that your mission thrives on. Answering the questions also gives employees a sense of who they are and where they fit in your agency, which leads to more productive, and innovative, workdays.

  1. What is expected of me? This question may seem obvious, but if you don’t have a clearly developed job description that outlines how each position fits into the overall organizational goals, and how the position is critical to reaching your mission goals, employees may feel that they’re just floating in the void. By clearly laying how a position fits into your nonprofit goals, you allow your employees to actively engage in making your nonprofit a successful place to work. If you haven’t yet, read this to learn more about developing strong employee objectives.
  2. How am I doing? Don’t structure your nonprofit so that employees are only getting feedback on the things they do wrong—it’s disheartening and keeps people from extending themselves. Make sure that managers are regularly scheduling meetings with the employees they oversee to give regular feedback on how the employee is doing. And ensure that when employees do something awesome they hear about it! Employees want to have regular feedback (both good and bad) and if they don’t get it from you, they may find another nonprofit that does offer them the opportunity for growth.
  3. Where do I stand? Schedule a formal evaluation of each of your employees every year. An expansion of question 2, this allows you to discuss their accomplishments, opportunities for further growth and improvement, and the challenges that they’ve dealt with. This annual assessment meeting also allows you and your employees to review what is expected of each of them and how this has changed in the past year.
  4. How can I improve? As we’ve said before, you must give employees the opportunities to gain more professional skills and understanding if you want them to stay with your nonprofit for the long haul. It’s vital to keeping employees happy. But, offering opportunities for improvement also allows you to further the mission of your nonprofit. By strengthening every member on your team, you become more able to meet new situations head on.
  5. How can I grow and challenge myself? A more focused version of question 4, this question allows you to re-recruit employees by reminding each other why the fit works. Find out where they want to go in their career and determine how this fits in with your organizational assessment of their abilities. Whether this means you add to an employee’s daily duties, you move them up in the organization, or whatever else works for you, re-recruiting employees challenges both you and them to create a high-performance, high-quality workplace that is even more focused on your mission.

Answering these questions is only part of a strong employee retention policy though. What other steps do you take to keep employees engaged and excited about your nonprofit?

Read the original Ragan article here.

September 20, 2017
Time is critical at every nonprofit we’ve ever seen, so we understand that managers and front line staff often don’t have time to keep up with the latest, newest, and most recently groundbreaking changes to the sector.

But falling behind can mean you miss valuable ways to help meet the needs of those you serve.

In fact, our guess would be that everyone at your organization probably agrees that staying up-to-date is important for the continued success of your agency. But how do you manage the flow of information while still being waist-deep in meeting the ever-growing needs of your nonprofit community?

Bridgestar suggests starting a professional reading group. A suggestion UST’s whole Division of Nonprofit Research heartily agrees with.

But, simply starting a professional reading group doesn’t guarantee its success. And, if you’re not sure of the reaction that managers and front line staff will have to a reading group that requires them to read and digest more information than they already are, start with small steps.

  1. Send interesting articles to those that they are most relevant to. If you read an article about new nonprofit hiring trends, don’t send it to the entire staff, send it straight to those who work on your hiring staff or have a vested interest in sector hiring trends. If you send an article that’s only relevant to one part of your organization to everyone, people will stop paying attention to the articles you send. It’s like crying “wolf.”
  2. Offer a weekly reading list that compiles information about your nonprofit sector to those that indicate an interest. An optional reading list is a no-pressure way to get people in the habit of reading professional materials on a regular basis, and is a great step toward building your reading group. It also sparks discussion among your staff about the included articles which can lead to greater group productivity and knowledge.
  3. Offer incentives to employees who are reading a relevant book and are willing to share their new knowledge with the group. As straight forward as this is, it might be one of the most difficult steps to achieve since it requires reading longer, and often more complicated, material that must then be shared with the larger group. But if you find people willing to do it, capitalize on it. Even if they’re too busy to come in and share with a large group all at once, ask them to write out their thoughts and include them in the employee newsletter or at a regularly scheduled meeting.
  4. Ask employees to contribute articles and information they think is valuable! This again capitalizes on your employee’s involvement, and encourages them to become involved in the continuing education of your agency. By asking for their input you also interest a larger group of people and expose yourself to new reading materials and sector news without having to continually hunt things down.

If these steps show promise and you’re getting a good response from enough people, suggest to your employees that a reading group should be formed to help your nonprofit stay on top of new developments and innovations.

If scheduling is an issue and causes your employees (or volunteers) to balk, offer several different reading group times that allow employees with different schedules to still meet with each other once a quarter or more often if there is time. Or try pre-recording group input and making it available online. This is the time to be creative in getting people on board and involved because the more your employees invest, the more they’ll be able to tout the strengths of the reading group to employees who haven’t joined yet.

Bridgestar suggests that when you finally start your professional reading group you:

  1. Gauge interest before springing a reading group on your employees.
  2. Keep the group small; aiming for only 5 to 8 people at each meeting. Think about recording the meetings and making them available to people who didn’t attend the meeting.
  3. Have group participants report back on what they’ve learned. And how it’s impacted their work.
  4. Build your organizations library and refer to it often. Even if you save everything on a bookshelf in your break room, make sure that your employees are able to access the information library. If it’s kept up-to-date, you’ll make an even bigger impact on your staff.
September 11, 2017

Josh joined UST in the Spring as an Enrollment Specialist with our sales team and was intrigued by the idea of how our efforts could so greatly impact the nonprofit communities we serve through our day to day business.  Josh himself, has done his fair share of working with the nonprofit community by mentoring youth, cleaning beaches, helping out at animal rescues and working in food shelters and that’s just to name a few.

Josh is a native to the area and enjoys getting lost in the surrounding hills which happens to be his favorite place to be. He explains, “I like the feeling of not being entirely sure of where I am or where I’m going when on a hike, and then feeling excited to find out.” In addition to working full-time, he’s working on completing his Master of Business Administration, occasionally teaches indoor cycling, enjoys yoga, Pilates and abstract expressionist painting. With a firm belief in personal development, he would also like to earn a PhD in Business Administration or Art history.

Having studied art history and philosophy in college, Josh hopes to one day travel to some of the places he studied, such as the Alhambra in Spain, Dome of the Rock in Jerusalem, Great Mosque of Mecca and Bodh Gaya in India. Not your average travel destinations but certainly amazing places to visit. 

In addition to the many activities he enjoys in his spare time, he also enjoys spending time with the love of his life, Zima, his 3-year old Siberian husky. Like so many of his fellow co-workers, Josh always has a good story to share about his beloved pet which makes him a perfect addition to the UST team.

Help us in welcoming Josh to the team via Twitter @USTTrust or Facebook @ChooseUST with the hastag #MeetUSTMondays!

 

Employers added 156,000 jobs in August and the economy requires 150,000 new jobs each month in order to continue expanding. Considering the economy is growing at a healthy rate, tax cuts and increased spending in 2017 may cause for inflation.

In August, both the unemployment rate, at 4.4 percent, and the number of unemployed persons, at 7.1 million, were little changed from July. After a decline at the start of the year, the unemployment rate has remained at a consistent range from 4.3 or 4.4 percent since April. The labor-force participation rate- People who had a job or were looking for one—remained unchanged at 62.9 percent.

The U.S. economy added 36,000 jobs in manufacturing while construction increased by 28,000 and health care rose by 20,000. Employment in the professional and technical services industry has shown a gradual increase over the course of the year with 22,000 positions filled for the month of August. Mining industry has gained 7,000—employment in mining has risen by 10 percent since October 2016. Employment in other major industries, such as wholesale trade, retail trade, transportation and warehousing, information, financial activities, and government, showed little to no change over the course of the month.

In August, average hourly earnings rose by 3 cents, after rising by 9 cents in July. Over the past 12 months, average hourly earnings have increased by 2.5 percent. In addition, the average hourly earnings of the private-sector productions and non-supervisory employees increased by 4 cents.

Keep in mind, Hurricane Harvey had no direct effect on the employment and unemployment data for the month of August. Household surveys data collection was completed before the storm. Establishment survey data collection for this new release was mostly completed prior to the storm, and collection rates were within normal ranges nationally and for the affected areas.

A UST partner since 1983, the CT Community Nonprofit Alliance is the largest advocacy organization for nonprofits in Connecticut, representing hundreds of nonprofit organizations across all categories—ranging from Health and Human Service programs to Arts and Culture. After the Connecticut Association of Nonprofits and Connecticut Community Providers Association joined forces in early 2016, the 600+ nonprofits represented by the new Alliance serve more than half a million individuals every day in areas of mental health, substance use disorders, intellectual disabilities and child and family health and well-being.

“The Alliance is the voice of nonprofits in Connecticut. Our mission is to advocate excellence in community-based nonprofits through advocacy and capacity building,” said Josh Lipshitz, Director of Membership and Business Development at CT Community Nonprofit Alliance. “One example is our partnership with UST, which helped 38 of our member organizations to save over $957,000 in unemployment costs in 2016 alone.”

The Alliance currently offers the following programs and services:

  • The Nonprofit Center – Serves as home to 26 nonprofit organizations and more than 200 employees
  • Preferred Purchasing Program – Promotes employment opportunities for people with disabilities
  • Public Policy and Advocating – Champion nonprofit causes and represent their interests at the Legislature level
  • The Center for Professional Development – Workshops, conferences, resources and tools
  • Networking and Information – Cultivates communication and cooperation among its member nonprofits

Dedicated to representing nonprofit organizations for more than 35 years, The Alliance has successfully promoted the health and well-being of the 169 communities that compromise the State of Connecticut—focusing their energy on the people and communities they serve. With a plethora of programs and services to offer and a long history of involvement in the nonprofit communities of Connecticut, we’re proud of our long-time partnership with The Alliance.

CT Community Nonprofit Alliance is the collective voice of community providers and nonprofits in Connecticut that strengthen and sustain healthy communities by advocating for community-based, nonprofit organizations. For more information on The Alliance visit www.ctnonprofitalliance.org.

Talent plays a critical role in the overall performance of a nonprofit. However, according to the 2016 Nonprofit Employment Practices Survey, 84 percent of nonprofits don’t have a formal retention strategy in place and the turnover rate has gradually increased over the past few years. Behind all this data, there is a noticeable pattern across these nonprofit organizations of why this is happening—limited budgets.

Allocating a portion of your operating budget to invest in talent will ensure that your organization has an engaged team to guide your mission in the right direction.  To achieve true sustainability for your organization, you must compensate your talent appropriately and commit both time and resources to strengthening your culture.

Fortunately, there are many ways to foster a healthy and effective workforce that won’t have a direct impact on your budget. Besides compensation, there are other important factors that drive employee satisfaction—culture, values, organizational leadership, work-life-balance and career opportunities. Here are several cost-effective solutions to use when finding talent regardless of budget constraints:

1) Define Your Culture- Regardless of your nonprofit’s budget, you can have a strong organizational culture and, in turn, will encourage advancement of your mission. The most effective nonprofits tend to have employees that have the highest level of culture satisfaction. In order to have a positive corporate culture, nonprofits should apply the following components:

  • Vision
  • Values
  • Practices
  • People
  • Narrative
  • Place

 

2) Implement Diversity Initiatives- According to a recent Glassdoor survey, 67 percent of jobseekers indicated that a diverse workforce is an important factor when considering a new employer. While diversity has an impact on recruiting, it also plays a significant role in organizational performance. According to McKinsey & Company, diverse companies are 35 percent more likely to outperform less diverse companies.

 

3) Incorporate New Management and Feedback Processes- While an overhaul to your approach on performance management can be costly and time consuming; you can now make incremental improvements even with a tight budget, and see major results. Improvements may include switching to quarterly reviews, encouraging employee feedback and evaluate current performance management tools. 

4) Encourage Self-Care and Work Life Balance- Actively promote self-care and let your team know that even in times of budget restraints, you value their well-being. Educate your team members regularly on how they can incorporate better wellness practices into their daily routines.

Question: Are there tax or IRS implications if we give our employees a gift certificate or gift card instead of a cash bonus?

Answer: According to the IRS, cash or “cash equivalents” (such as gift cards) are always taxable. However, you can exclude the value of a de minimis (minor) benefit you provide to an employee. If you offer the employee a different type of recognition reward (such as a dinner out or tickets to an event), it may not be taxable. While the IRS doesn’t specifically put a dollar value on what constitutes “de minimis,” it is defined as  “any property or service you provide to an employee that has so little value (taking into account how frequently you provide similar benefits to your employees) that accounting for it would be unreasonable or administratively impracticable. Cash and cash equivalent fringe benefits (for example, use of gift card, charge card, or credit card), no matter how little, are never excludable as a de minimis benefit, except for occasional meal money or transportation fare.”

For more information, the 2017 IRS Publication 15-B Employer’s Tax Guide to Fringe Benefits offers a chart that shows the tax excludable value of some fringe benefits.

Q&A provided by ThinkHR, powering the UST HR Workplace for nonprofit HR teams. Have HR questions? Sign your nonprofit up for a free 30-day trial here.

Utilizing State-Specific Unemployment Claims Administrators, Who Help Protest Unemployment Claims and Attend 100 % of Hearings, UST Participants Save More than $27.8 Million in Unemployment Claims Costs.

Santa Barbara, CA (August 14, 2017) – The Unemployment Services Trust (UST), a program dedicated to helping nonprofits reduce paperwork burdens and protect assets, today announced it has identified $26,219,466.13 in unemployment claims cost savings plus an additional $1,592,247.82 in errors that are refunded to UST participants.

Since 1972, 501(c)(3) nonprofits have possessed the exclusive ability to opt out of the state unemployment tax system and instead pay dollar-for-dollar for their own unemployment claims—as allowed by federal law. UST provides nonprofits the tools they need to exercise their unique tax-exemption status in a safe and cost-effective manner, through dedicated administrative support, e-Filing capabilities and expert claims advice.

UST participants are able to efficiently combat improper unemployment claims, meet important deadlines and prepare for claims hearings by utilizing their state-specific claims representative—helping them to avoid costly penalties while offsetting the administrative headache. UST’s claims administrator equips more than 2,200 participating nonprofits with the guidance and resources they need to confidently manage their claims process.

“In a sector where employee bandwidth and funding is often stretched, it’s beyond rewarding to know that UST provides such significant savings to our nonprofit members,” says Donna Groh, Executive Director of UST. “We know this money filters right back into the nonprofit community and that’s what the UST program is all about—strengthening nonprofits’ missions.”

501(c)(3) nonprofit employers with 10 or more employees can submit a free Unemployment Cost Analysis form to readily determine whether their organization is overpaying in state unemployment taxes. Those who enroll in the UST Program will receive instant access to expert claims advice.

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UST maintains a secure site. This means that information we obtain from you in the process of enrolling is protected and cannot be viewed by others. Information about your agency is provided to our various service providers once you enroll in UST for the purpose of providing you with the best possible service. Your information will never be sold or rented to other entities that are not affiliated with UST. Agencies that are actively enrolled in UST are listed for review by other agencies, UST’s sponsors and potential participants, but no information specific to your agency can be reviewed by anyone not affiliated with UST and not otherwise engaged in providing services to you except as required by law or valid legal process.

Your use of this site and the provision of basic information constitute your consent for UST to use the information supplied.

UST may collect generic information about overall website traffic, and use other analytical information and tools to help us improve our website and provide the best possible information and service. As you browse UST’s website, cookies may also be placed on your computer so that we can better understand what information our visitors are most interested in, and to help direct you to other relevant information. These cookies do not collect personal information such as your name, email, postal address or phone number. To opt out of some of these cookies, click here. If you are a Twitter user, and prefer not to have Twitter ad content tailored to you, learn more here.

Further, our website may contain links to other sites. Anytime you connect to another website, their respective privacy policy will apply and UST is not responsible for the privacy practices of others.

This Privacy Policy and the Terms of Use for our site is subject to change.

Privacy Policy

Privacy Policy and Terms of Use

UST maintains a secure site. This means that information we obtain from you in the process of enrolling is protected and cannot be viewed by others. Information about your agency is provided to our various service providers once you enroll in UST for the purpose of providing you with the best possible service. Your information will never be sold or rented to other entities that are not affiliated with UST. Agencies that are actively enrolled in UST are listed for review by other agencies, UST’s sponsors and potential participants, but no information specific to your agency can be reviewed by anyone not affiliated with UST and not otherwise engaged in providing services to you except as required by law or valid legal process.

Your use of this site and the provision of basic information constitute your consent for UST to use the information supplied.

UST may collect generic information about overall website traffic, and use other analytical information and tools to help us improve our website and provide the best possible information and service. As you browse UST’s website, cookies may also be placed on your computer so that we can better understand what information our visitors are most interested in, and to help direct you to other relevant information. These cookies do not collect personal information such as your name, email, postal address or phone number. To opt out of some of these cookies, click here. If you are a Twitter user, and prefer not to have Twitter ad content tailored to you, learn more here.

Further, our website may contain links to other sites. Anytime you connect to another website, their respective privacy policy will apply and UST is not responsible for the privacy practices of others.

This Privacy Policy and the Terms of Use for our site is subject to change.